FAQ

The Forum is the key event of the Roscongress Foundation's Healthy Life Project tasked with introducing the key healthcare related topics in the agendas of major economic forums held in the Russian Federation.

In 2023, the Forum will convene senior government officials and representatives of the federal subjects of the Russian Federation, vice-governors holding social policy portfolios, CIS health ministers, thought leaders, and representatives of the professional, expert, and business communities.

Healthy Life Forum will take place on 23–24 March 2023 at the Tauride Palace in St. Petersburg.

Address: 47, Shpalernaya Ulitsa, St. Petersburg

The Tauride Palace is located in St. Petersburg’s historic centre. The journey from the airport to the Forum venue takes about 60 minutes (depending on the traffic).

The Forum is organized jointly by the Roscongress Foundation and the Ministry of Health of the Russian Federation, and held with the support of the Interparliamentary Assembly of the CIS Member States and the Government of the Leningrad Region.

The Roscongress Foundation is a socially oriented non-financial development institution and a major organizer of nationwide and international conventions; exhibitions; and business, public, youth, sporting, and cultural events. It was established in pursuance of a decision by the President of the Russian Federation.

The Roscongress Foundation has Telegram channels in Russian – t.me/Roscongress, Englis – t.me/RoscongressDirect, and Spanish t.me/RoscongressEsp.

Official website and Information and Analytical System of the Roscongress Foundation: roscongress.org .

The Forum's business programme will be devoted to the topics of particular importance to the Commonwealth member states, including modernization of primary care, medical education, the digital transformation and export potential of healthcare services, pharmaceutical R&D and commercialization of innovations, and strategies to combat communicable and non-communicable diseases. Public healthcare and preventive medicine, drug safety, quality assurance, and ensuring equitable healthcare for all will form the backbone of the discussions.

More information will be available on the website closer to the Forum.

A live broadcast of the plenary session and other business programme events, as well as the broadcast archive, will be available in English:

• In the ‘Programme’ section on the Forum website
• On the Roscongress Foundation website

A broadcast archive following the event will be available:

• on the Healthy Life Forum, subject to registration in the Roscongress personal account
• on the Roscongress Foundation website.

If you wish to submit an application to attend the Healthy Life Forum, please sign up for a Roscongress personal account on the foundation website (roscongress.org).

Once you have completed the registration process, an email will be sent to the address you specified, containing your login and password for your Roscongress personal account.

You already have your Roscongress personal account if you attended a Roscongress Foundation event in 2020, 2021 or 2022 (St. Petersburg International Economic Forum, St. Petersburg International Legal Forum, Eastern Economic Forum, Russian Energy Week).

If you have a Roscongress personal account, you can apply to participate in the Forum in the ‘Upcoming’ section of your personal account. The details from your account profile will be added to your application automatically.

If you have forgotten your login and password, you can use the login and password recovery function on the Roscongress personal account login page or contact us by email: weboffice@roscongress.org.

Your application status will be visible in the ‘My events’ section of the Roscongress personal account. Participation applications will be reviewed by organizers.

If your application is approved, you will be sent an invitation to the Forum, and your application status will be updated in real time in your account. The exact time of the review process varies for each applicant.

To participate in the Forum, you must be in receipt of a written invitation issued by organizers.

Organizers reserves the right to refuse an invitation to an applicant without explanation.

Once you have received your invitation, please confirm your participation in the Forum in the ‘My events – Healthy Life Forum – Event dashboard’ section of your account.

If you no longer plan to attend the event, please also inform us of your decision via your Roscongress personal account.

For a description of a participation package, please visit the Conditions for participation section of the website.

Participants who have received an invitation but have decided not to attend the Healthy Life Forum, or who have previously confirmed their participation but no longer plan to attend are kindly requested to officially decline their participation via the Roscongress personal account or by informing the Roscongress Foundation specialist you are in touch with regarding your participation in the Forum.

Your login and password for the Roscongress personal account were emailed to you when you first applied to attend a Roscongress Foundation event. If you have forgotten your login and password, you can use the login and password recovery function on the Roscongress personal account login page or contact us by email: weboffice@roscongress.org.

A participant can only be substituted with the approval of Organizers. If a participant who has confirmed their participation can no longer attend the Healthy Life Forum for any reason, and you wish to arrange a replacement, please contact the Roscongress Foundation specialist you are in touch with regarding your participation in the Forum.

The contact information can be found in the Roscongress personal account and in your invitation letter.

1. Go to the ‘My events’ section of the Roscongress personal account
2. Select the Healthy Life Forum
3. Go to the ‘Event dashboard’ section
4. Open the ‘Payment’ section
5. Enter the payer’s information (make sure you enter the information of the individual or legal entity making the payment)
6. Select the payment method:
   • invoice in roubles or bank card for residents of the Russian Federation
   • invoice in roubles/US dollars/euros or bank card for non-residents of the Russian Federation
7. Select the type of payment document: a participation agreement or invoice agreement (a single document incorporating both the agreement and invoice for payment).

For more information on the payment process, please visit the Participation fee payment section on the website.

The participation fee may only be paid by the individual or legal entity indicated as the Customer in the participation agreement.

Steps for paying the participation fee by agreement:

1. Download the participation agreement from the Roscongress personal account
2. Print and sign the agreement, and email a scanned copy to the Roscongress Foundation specialist you are in touch with regarding your participation in the Forum
3. Download the generated invoice
4. Pay the participation fee via your bank (payment may take more than 3 banking days to process) or by bank card via the Roscongress personal account (payment will go through immediately).

Acceptable payment forms include Visa, Mastercard, American Express, UnionPay, and MIR payment system cards issued by Russian banks and UnionPay payment system cards issued by foreign banks. Payments are made in Russian roubles.

Before proceeding to payment, please make sure that:

• there are sufficient funds on the bank card;
• the payer’s bank has not set a one-time transfer amount limit.

For more information on the payment process, please visit the Participation fee payment section on the website.

The participation fee may only be paid by the individual or legal entity indicated as the Customer in the participation invoice agreement.

Steps for paying the participation fee by invoice agreement:

1. Download the invoice agreement from the Roscongress personal account
2. Pay the participation fee via your bank (payment may take more than 3 banking days to process) or by bank card via the Roscongress personal account (payment will go through immediately).

Acceptable payment forms include Visa, Mastercard, American Express, UnionPay, and MIR payment system cards issued by Russian banks and UnionPay payment system cards issued by foreign banks. Payments are made in Russian roubles.

Before proceeding to payment, please make sure that:

• there are sufficient funds on the bank card;
• the payer’s bank has not set a one-time transfer amount limit.

For more information on the payment process, please visit the Participation fee payment section on the website.

The Roscongress personal account is an information space, communication tool, and service platform for participants of all Roscongress Foundation events.

Features:

• submit applications to attend events organized or operated by the Roscongress Foundation;
• browse upcoming events and plan your personal schedule using the business calendar;
• receive updates to your participation status and learn about services offered at various events organized by the Roscongress Foundation;
• access resources and analysis on previous events organized by the Foundation.

You can register for a Roscongress personal account on the Roscongress Foundation website.

You can register for a Roscongress personal account in five simple steps. Step one is to fill in your personal details. You will then be prompted to provide your passport details, information about your organization and your contact details. The fifth and final step is to select the event.

Once you have completed the registration process, an email will be sent to the address you have provided containing your login and password for your Roscongress personal account.

To log in to your Roscongress personal account, please enter the login and password emailed to you when you first registered for your account. If you have forgotten your login and password, you can use the login and password recovery function on the Roscongress personal account login page or contact us by email: weboffice@roscongress.org.

If you have forgotten your login and password, you can use the login and password recovery function on the Roscongress personal account login page or contact us by email: weboffice@roscongress.org.

The Roscongress Foundation strictly adheres to legal requirements governing the protection of every participant’s personal data.

The Roscongress personal account has been developed using SSL data encryption technology to ensure the highest levels of security and confidentiality of your personal information.

When registering for a Roscongress personal account or applying to attend the Healthy Life Forum, participants must consent to the processing of their personal data. This consent is a requirement under Russian law, and applications to participate in events cannot be processed without it.

The full terms and conditions for processing personal data can be found on the Roscongress personal account registration page.

If you would like the information about your participation in the Forum to be available to other participants, please confirm your consent to the posting of information (publication) on the roscongress.org website.

Should you wish to edit your personal information, go to the ‘My events’ section of the Roscongress personal account and select the Healthy Life Forum.

If you need to edit your personal information as it appears in the general settings of your Roscongress personal account, or if you need to make changes to uneditable fields, please contact the Roscongress Foundation specialist you are in touch with regarding your participation in the Forum.

Contact information can be found in your invitation letter. Alternatively, call the Healthy Life Forum information centre on +7 (495) 777 1006.

In order to get your badge prepared for issuance, the information in the Roscongress personal account must completely match the data in your passport. In the ‘Event dashboard’ section of the Roscongress personal account you should:

• enter your personal information in full in accordance with your passport;
• upload a required photo for your badge;
• upload a scanned copy of your passport (pages 2 and 3). Please note that you can't edit or replace your photo once you've saved the scanned copy of your passport.

To get your badge prepared, you must upload a scanned copy of your passport (pages 2 and 3) to your Roscongress personal account (My events – Healthy Life Forum – Event dashboard – Personal information – Edit)

Please make sure that the scanned copy is legible and contains all the information about the data indicated during registration, including the series and number of the document, issuing authority, date of issuance, and the photo.

Formats supported: jpg, jpeg, pdf, png.

Participants who have received an invitation can confirm their participation in the Forum in the ‘My events – Healthy Life forum – Event dashboard’ section of their account.

Participants can also use the ‘Event dashboard’ to do the following:

• edit their personal data;
• upload badge photograph;
• request services.

The corresponding sections will appear in the Roscongress personal account nearer the time of the event.

The business programme venue may only be accessed with an accreditation badge for the Healthy Life Forum.

The badge is personalized and may not be transferred to third parties. Participants should keep their badges and identity documents with them at all times while at the Healthy Life Forum venue.

In order to avoid any inconvenience when accessing the venue, participants are advised to leave any prohibited items at their accommodation or in their vehicle.

A full list of prohibited items

To prepare your badge for collection, you must ensure that the information in the Roscongress personal account is identical to the information in your passport. Before collecting their badges, participants are advised to ensure the following:

• participation in the Forum is confirmed via the Roscongress personal account;
• personal information provided in the Roscongress personal account matches participants’ ID exactly;
• a badge photo has been uploaded to the Roscongress personal account;
• a scanned copy of your passport (pages 2 and 3) has been uploaded. Please note that you can't edit or replace your photo once you've saved the scanned copy of your passport.

In order to expedite the procedure for issuing a badge, participants may upload a scan of their passport (pages containing photo and ID info) in the 'My Events – Healthy Life Forum – Event dashboard – Personal information' section of the Roscongress personal account.

Please ensure that scans are legible and contain all the information entered during registration, including passport number and serial number (if applicable), passport issuing authority, date of issue, and photograph.

Photograph requirements:

• colour photograph on a light background;
• 480x640 pixels in size;
• image format – JPG or JPEG;
• front view of the participant’s entire face, without head covering;
• subject’s face must take up at least 70% of the image.

All participants will be notified by e-mail when the badge is ready. Also, you can check whether your accreditation badge is ready for collection in the Roscongress personal account, or via the specialist at the Roscongress Foundation, or by calling the Forum information centre at +7 (495) 777 1006.

If there is insufficient data to issue the badge, participants will also receive an email notification asking them to enter the missing data.

A participant badge can be collected in person upon presentation of:

• ID (info must match that in the Roscongress personal account;
• the original copy of the personal data processing consent form.

Alternatively, badges may be collected by an authorized representative under power of attorney.

If information contained in the participant’s ID has changed in the time since a participation application was submitted, the participant’s Roscongress personal account must be updated accordingly. If changes need to be made to uneditable fields, please contact your personal manager at the Roscongress Foundation.

Before issuing a badge, a member of staff at the accreditation point will check that the information in the Roscongress personal account matches that on the document provided. Should there be any discrepancies, it will not be possible to issue a badge on the same day.

Absolutely. If the badge is being collected by an authorized representative, they must provide the following:

• Authorized person’s passport
• Original of standard power of attorney*
• List of participants (attached to the power of attorney)
• Copies of participants’ passports**
• Originals of personal data consent forms

The power of attorney form and an example of how to complete it is available for download from the ‘Access to the venue’ section of the website.

Badges can be collected from one of the Healthy Life Forum accreditations points. The locations and operating hours of the accreditation points is published in the ‘Access to the venue’ section.

If your accreditation badge is lost or damaged, please go to the Help Desk or any accreditation stand immediately. The badge will then be blocked, and a replacement badge will be issued to the holder upon written request.

Participants of the Healty Life Forum is able to book rooms in St. Petersburg hotels at special rates. Detailed information will be available on the website in the near future. Please follow updates on the Forum website and email communications.

Coffee break area with free catering services will be organized at the Forum, as well as restaurant that will operate on a paid basis.

All catering areas for participants and media representatives will be organized in accordance with Rospotrebnazdor requirements on organizing and holding convention and exhibition events.

It is not required to present the results of a PCR test for entry into the Russian Federation or to quarantine after arrival in St. Petersburg.

You only need to fill out a questionnaire upon arriving in Russia. The questionnaire does not have to be completed by citizens of EAEU countries arriving through land borders: Belarus, Kyrgyzstan, Armenia, and Kazakhstan.

However, selective or comprehensive testing of citizens is conducted at checkpoints, depending on the epidemiological situation in their country.

To enter the venue of the business programme of the Healthy Life Forum, it is not required to undergo PCR testing or present a certificate of vaccination to access the venue.

We recommend following these rules to prevent the spread of COVID-19:

• Wash your hands with disinfectants and antiseptics
• Disinfect gadgets, office equipment, and surfaces that you touch
• Maintain social distancing

Medical assistance

Ambulance team will be on duty in the immediate vicinity of the Tauride Palace for the entire duration of the Forum.

Documents

In order to receive timely medical assistance if you have confirmed novel coronavirus infection (COVID-19) symptoms, please make sure to have an identification document (passport), migration card, and a compulsory health insurance certificate (valid in the Russian Federation) with you at all times.

We do recommend having cash with you for the entire duration of the Healthy Life Forum due to restricted use of foreign bank cards in Russia.

The use of MIR and UnionPay cards in Russia is not restricted in any currency. We do recommend participants to get a new card/bring an existing card of these systems, if possible.

Please note that UnionPay has started its operations in Russia relatively recently. Therefore, cards of this payment system may occasionally malfunction.

Please note the following currency exchange restrictions:

• only USD and EUR cash can be freely exchanged for RUB cash.
• you must present your ID (passport) for transactions over RUB 40,000.
• there is NO exchanging non-cash currency for RUB cash using MasterCard or Visa bank cards issued outside of Russia. It is also not possible to withdraw RUB cash from these cards.

Follow currency exchange updates on the official website of the Bank of Russia at cbr.ru/eng.

The average daytime temperature is -4... + 2 °C.

Due to the city’s geographic position and its proximity to the Baltic Sea, the weather can change unexpectedly. The combination of high humidity and wind means that it always feels colder. We advise guests to bring warm clothing and an umbrella.

Local time in St. Petersburg is the same as in Moscow (GMT+3).